We are seeking an experienced Customer Service Representative for a company in Warrensburg, MO.

Weekly Pay

Benefits Available

Temp-to-Hire

Pay: $19 hourly

Job Purpose:
Maintain consumer satisfaction by providing problem-solving resources and resolutions in an efficient manner. Provide sales support to Contract Manufacturing Sales team initiatives. Working as a team to provide excellent customer service.

Job Duties:

• Provide team support to Contract Manufacturing Sales team in company’s B2B initiatives including; tracking sales leads, assisting with customer orders, and providing customer service.
• Work closely with Contract Manufacturing Sales team in; monitoring sales activity, insuring accurate sales order data entry and follow up.
• Provide team support to Consumer Solutions team in support of all functions related to consumer service, order entry, and addressing open issues and resolving in a timely manner.
• Maximizes consumer operational performance by providing help desk resources and technical advice; resolving problems; detecting and diagnosing problems.
• Provides support in all aspects of the Contract Manufacturing Sales team.
• Updates job knowledge of Company objectives in regard to product
• Provides sales support by marketing and social media engagement and promotions.

Requirements:

• Marketing / Social Media expertise in regard to business to business.
• Excellent computer skills and ability to work in Excel files.
• Experience with Manufacturing ERP software preferred.
• Ability to multi-task and react quickly to changing priorities.
• Excellent verbal and writing skills.
• Technical aptitude.
• Position requires both sitting and standing to perform job functions.

Skills/Qualifications: Computer Knowledge, Customer Service, Marketing, Accounting, Process Improvement, Decision Making, Managing Processes, Staffing, Planning, Analyzing Information , Developing Standards, Help Desk Experience, Emphasizing Excellence.

Apply online at FlexibleStaffing.com.